Membership Program Terms
The following terms govern participation in the membership plans offered by Nurse Practitioner in Adult Health of Manhattan PLLC dba vipsiv.com (“Company”) (“Membership Program”). By enrolling in a membership, you agree to these additional terms, which supplement the general Terms and Conditions.
Legal Terms for Memberships
Eligibility and Application: Membership in the Gold or Platinum plans is subject to eligibility criteria determined solely by Nurse Practitioner in Adult Health of Manhattan PLLC dba vipsiv.com. Not all applicants will qualify.
Payment: You authorize us to automatically charge your credit card the applicable monthly fee plus any taxes, recurring on the same date each month, upon application acceptance. Failure to maintain a valid payment method may result in immediate membership suspension or termination without notice.
Cancellation by You: You may request cancellation by calling as at 917-409-7771. Cancellation takes effect at the end of the current billing cycle. No refunds will be issued for partial months used, regardless of usage.
Cancellation by Us: We reserve the right to cancel your membership at any time, with or without warning or notification, at our sole discretion, including for violations of these Terms, misuse of benefits, or any reason we deem appropriate. No refunds will be provided upon such cancellation.
Non-Transferable: Membership benefits are personal to you and cannot be assigned, transferred, or shared, except as specified under Family/Friends Discounts.
Modifications: We may modify these membership terms, fees, or benefits at any time, at our sole discretion, effective immediately upon posting updated Terms on the Website. Continued use after changes constitutes your acceptance. We are not obligated to notify you of modifications beyond posting.
Termination Impact: Upon cancellation or termination of your membership (by you or us), you immediately lose all benefits, including federal holiday gift cards, progressive discounts, and family/friends discounts, with no retroactive application or compensation.
Payment: You authorize us to automatically charge your credit card the applicable monthly fee plus any taxes, recurring on the same date each month, upon application acceptance. Failure to maintain a valid payment method may result in immediate membership suspension or termination without notice.
Cancellation by You: You may request cancellation by calling as at 917-409-7771. Cancellation takes effect at the end of the current billing cycle. No refunds will be issued for partial months used, regardless of usage.
Cancellation by Us: We reserve the right to cancel your membership at any time, with or without warning or notification, at our sole discretion, including for violations of these Terms, misuse of benefits, or any reason we deem appropriate. No refunds will be provided upon such cancellation.
Non-Transferable: Membership benefits are personal to you and cannot be assigned, transferred, or shared, except as specified under Family/Friends Discounts.
Modifications: We may modify these membership terms, fees, or benefits at any time, at our sole discretion, effective immediately upon posting updated Terms on the Website. Continued use after changes constitutes your acceptance. We are not obligated to notify you of modifications beyond posting.
Termination Impact: Upon cancellation or termination of your membership (by you or us), you immediately lose all benefits, including federal holiday gift cards, progressive discounts, and family/friends discounts, with no retroactive application or compensation.
Gift Card Redemption Rules
Holiday Gift Cards: Gold members receive a $25 gift card, and Platinum members receive a $50 gift card per federal holiday (11 annually: New Year’s Day, MLK Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas).
Issuance Timing: Gift cards will be sent electronically to your registered email, with timing varying but generally issued days before, on the day of, or the night of the federal holiday, at our discretion.
Redemption: Gift cards are redeemable immediately upon receipt toward any services provided by vipsiv.com. No minimum purchase is required.
Expiration: Gift cards expire 12 months from the date of issuance. Unused gift cards hold no cash value and are forfeited upon expiration or membership cancellation.
Non-Transferable: Gift cards are tied to your User Account and cannot be sold, transferred, or redeemed by others.
Loss Upon Cancellation: All unredeemed holiday gift cards are forfeited immediately upon membership cancellation or termination, with no compensation.
Issuance Timing: Gift cards will be sent electronically to your registered email, with timing varying but generally issued days before, on the day of, or the night of the federal holiday, at our discretion.
Redemption: Gift cards are redeemable immediately upon receipt toward any services provided by vipsiv.com. No minimum purchase is required.
Expiration: Gift cards expire 12 months from the date of issuance. Unused gift cards hold no cash value and are forfeited upon expiration or membership cancellation.
Non-Transferable: Gift cards are tied to your User Account and cannot be sold, transferred, or redeemed by others.
Loss Upon Cancellation: All unredeemed holiday gift cards are forfeited immediately upon membership cancellation or termination, with no compensation.
Progressive Discount Redemption Rules
Discount Structure: Active members receive progressive discounts on IV services. The first discount percentage applies to your first IV, the second applies after your first service is completed, and the third—the highest percentage in this structure—applies after your second service is completed and can be used indefinitely for any services thereafter. Exact percentages will be emailed to you upon application acceptance.
Application: Discounts are not automatic; it is your responsibility to apply the appropriate discount percentage when booking IV services through your User Account, based on the sequence of completed services. Discounts do not reset at the start of each billing cycle and are non-stackable with other offers unless explicitly stated.
Eligibility: You must be an active member with a paid monthly fee to use discounts. Discounts are available only after application acceptance and are contingent on service completion.
Loss Upon Cancellation: All progressive discounts cease immediately upon membership cancellation or termination, with no retroactive application to prior bookings.
Application: Discounts are not automatic; it is your responsibility to apply the appropriate discount percentage when booking IV services through your User Account, based on the sequence of completed services. Discounts do not reset at the start of each billing cycle and are non-stackable with other offers unless explicitly stated.
Eligibility: You must be an active member with a paid monthly fee to use discounts. Discounts are available only after application acceptance and are contingent on service completion.
Loss Upon Cancellation: All progressive discounts cease immediately upon membership cancellation or termination, with no retroactive application to prior bookings.
Family/Friends Discount Redemption Rules
Discount Details: You, the member, will receive a discount percentage for family and friends via email upon application acceptance, along with one unique discount code. It is your sole responsibility to share this code with your family or friends; vipsiv.com does not send it to them directly.
Eligibility: An unlimited number of family members or friends may use this discount while your membership is active, using the single unique discount code provided to you.
Redemption: Family/friends book services through the Website using the discount code you share, subject to availability. They must use this code at booking to receive the discount, which applies to the standard IV price and is non-stackable with other offers.
Abuse Prevention: We reserve the right to investigate and revoke this benefit for misuse (e.g., fraudulent designations) at our discretion, which may also result in membership termination.
Loss Upon Cancellation: All family/friends discounts cease immediately upon membership cancellation or termination, with no further redemption permitted.
Eligibility: An unlimited number of family members or friends may use this discount while your membership is active, using the single unique discount code provided to you.
Redemption: Family/friends book services through the Website using the discount code you share, subject to availability. They must use this code at booking to receive the discount, which applies to the standard IV price and is non-stackable with other offers.
Abuse Prevention: We reserve the right to investigate and revoke this benefit for misuse (e.g., fraudulent designations) at our discretion, which may also result in membership termination.
Loss Upon Cancellation: All family/friends discounts cease immediately upon membership cancellation or termination, with no further redemption permitted.
Elite Ambassador Rewards
Reward Details:
Gold: Earn a $50 gift card for each person you invite who books and completes a service.
Platinum: Earn a $100 gift card for each person you invite who books and completes a service.
Process: Upon application acceptance, you’ll receive instructions to invite others. Your invitee must mention your name during booking and, if applicable, use the family/friends discount code you’ve shared with them to receive their discount. Rewards are issued electronically to your registered email within 7 business days of the invitee’s service completion.
Redemption: Rewards are redeemable toward any services provided by vipsiv.com, expiring 12 months from issuance. They hold no cash value and are non-transferable.
Limits: There is no cap on rewards earned, but we reserve the right to revoke rewards for fraudulent activity (e.g., self-referrals or fake bookings). Invitees must be new clients not previously registered with us.
Loss Upon Cancellation: All unredeemed rewards are forfeited immediately upon membership cancellation or termination, with no compensation.
Gold: Earn a $50 gift card for each person you invite who books and completes a service.
Platinum: Earn a $100 gift card for each person you invite who books and completes a service.
Process: Upon application acceptance, you’ll receive instructions to invite others. Your invitee must mention your name during booking and, if applicable, use the family/friends discount code you’ve shared with them to receive their discount. Rewards are issued electronically to your registered email within 7 business days of the invitee’s service completion.
Redemption: Rewards are redeemable toward any services provided by vipsiv.com, expiring 12 months from issuance. They hold no cash value and are non-transferable.
Limits: There is no cap on rewards earned, but we reserve the right to revoke rewards for fraudulent activity (e.g., self-referrals or fake bookings). Invitees must be new clients not previously registered with us.
Loss Upon Cancellation: All unredeemed rewards are forfeited immediately upon membership cancellation or termination, with no compensation.
Private Client Calendar Rules
Access:
Gold and Platinum: Equal access to a private member calendar for booking before non-members, subject to availability. Neither tier takes precedence over the other.
Booking: Members book through their User Account on the Website after application acceptance, prioritized over non-members. Members can call 917-409-7771 to book for a time in advance when unable to book online. Slots are subject to availability, and there may or may not be a waiting list if demand exceeds capacity.
Restrictions: Calendar access requires active membership status. We reserve the right to adjust availability, reschedule bookings, or limit slots due to staffing, holidays, or unforeseen circumstances, with or without notice.
Misuse: Booking for non-members through your account or bypassing priority rules may result in suspension of calendar access or membership termination at our discretion.
Gold and Platinum: Equal access to a private member calendar for booking before non-members, subject to availability. Neither tier takes precedence over the other.
Booking: Members book through their User Account on the Website after application acceptance, prioritized over non-members. Members can call 917-409-7771 to book for a time in advance when unable to book online. Slots are subject to availability, and there may or may not be a waiting list if demand exceeds capacity.
Restrictions: Calendar access requires active membership status. We reserve the right to adjust availability, reschedule bookings, or limit slots due to staffing, holidays, or unforeseen circumstances, with or without notice.
Misuse: Booking for non-members through your account or bypassing priority rules may result in suspension of calendar access or membership termination at our discretion.